Customer Service

30-day whole unit warranty for quality-related issue

For 30 days after the date of purchase,we take care of all quality-related issues with a REPLACEMENT.

Reminder: Be sure to operate your drone as directed.

90-day accessories warranty for any reason

For 90 days after the date of purchase,we take care of all accessories quality-related issues with an ACCESSORY REPLACEMENT.

Reminder: Be sure to maintain your drone as directed.

Free user support

Not sure how to fly your drone properly?

Contact our caring support team for quick instructions.

Limitations

Our warranty service is limited to all purchases made from Holy Stone. If you purchased through a different retailer, please contact them directly.

(Unauthorized reselling of Holy Stone drones is prohibited.)

Friendly reminder: When contacting us for help, be sure to have your Holy Stone drones handy for troubleshooting!

In the event our warranty policy changes, we’ll be sure to update this page.

Contact us

Free Hotline: +1(855)8886699 (US) (24/7 service)